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How Finwise collects, uses, and protects your personal information when you visit our educational website, read our guides, or contact us with questions about investing and personal finance.
When you browse Finwise, we collect two categories of data. First, information you provide directly: your name, email address, phone number, and the content of any message you send through our contact form or when requesting a guide. Second, technical data collected automatically: your browser type, device information, IP address, pages visited, time spent on each page, and referring URLs. We use this technical data to understand how readers interact with our educational content and to improve site performance.
We process personal information for specific, limited purposes. Contact form submissions are used solely to respond to your inquiry about our educational materials, articles, or general questions about financial topics. Technical data helps us analyze traffic patterns, identify popular guides, and ensure the website functions correctly across different devices and browsers. We do not sell personal information to third parties, and we do not use your data for automated decision-making or profiling that affects you.
Finwise uses essential cookies to remember your preferences, such as whether you have seen a particular notice or how you navigate between pages. We also use analytics cookies to measure aggregate visitor statistics, including page views, session duration, and referral sources. These cookies help us understand which articles are most useful to our readers. You can disable cookies in your browser settings, though some parts of the site may not function as smoothly without them.
We rely on a small number of service providers to operate this website. Our hosting provider stores the technical data described above on secure servers. Our analytics provider processes aggregated usage statistics. If you contact us by email, your message is handled by our email service provider. Each of these processors is bound by data processing agreements and may only use your information to provide the specific service we have engaged them for. We do not authorize any processor to use your data for their own purposes.
Contact form messages are retained for twelve months, after which they are permanently deleted. Technical logs are kept for thirty days. We apply appropriate technical and organizational measures to protect your information, including encrypted transmission over HTTPS, access controls on our administrative systems, and regular security reviews. While no method of transmission is completely secure, we take reasonable steps to safeguard the data we hold.
You have the right to request access to the personal data we hold about you, ask for corrections if any information is inaccurate, request deletion of your data, and object to or restrict certain processing activities. You may also withdraw consent for any processing based on consent at any time. To exercise any of these rights, contact us using the details below. We will respond within thirty days. If you are in the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with your local data protection authority.
Finwise is an educational resource. We do not make false promises about investment returns, guarantee profits, or present hypothetical results as certain outcomes. All articles, guides, and examples are provided for informational purposes only and do not constitute personalized financial advice. We do not use fake urgency, fabricated endorsements, or misleading claims to encourage engagement. Our content is written by humans who understand the subject, and we clearly distinguish between factual information and opinion.
For any privacy-related questions, requests, or concerns, you can reach us by email at info@finwise.example or by phone at (02)-4958-7153. You may also write to us at Flat 85 3 Anna Run, Wiltonport, VIC 2674. We are happy to clarify how your data is handled and to address any concerns you may have about this policy.
We review this privacy policy periodically to reflect changes in our practices, legal requirements, or the way our website operates. When we make material updates, we will revise the date at the top of this page and, where appropriate, notify you through a notice on the site. We encourage you to review this page from time to time to stay informed about how we protect your information.